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100 Fox Haven Drive | Greenville, NC 27858 877.884.3367

Patient Portal

Helping you engage your patients and increase satisfaction.

Patient Portal

The patient portal enables patients to review current and past medical history, make payments, and securely communicate with your organization. They can even request appointments and update their demographic information to help keep patient information up to date.

How can EncounterWorks’ Patient Portal benefit you?

  • Gain new patients
  • Engage patients
  • Increase patient satisfaction
  • Improve patient education
  • More patient visits
  • Reduced data entry for staff
  • Automated reminders
  • Fewer missed appointments
  • Improve patient communication

Want more information on how our Patient Portal can benefit your organization?

Patient Portal Key Features

Secure Messaging

EncounterWorks features a messaging system to communicate with your patients, outside providers, and your staff. Our system is secure and HIPAA compliant. You can even delegate your messaging to another staff member when out of the office so that no message goes unread.

Shared Access

EncounterWorks’ Patient Portal allows patients to share access to their medical history, appointments and demographic information with family members for support in maintaining their healthcare routine.

Payments Module

The quick payments system allows your staff to easily accept and distribute cash, check or credit card payments. Patients can also make credit card payments from the portal or from the kiosk in your lobby.

CCDA Viewer

Patients can view, download and send their Continuity of Care Documents (CCDs) directly from the portal which can include discharge summaries, progress notes, history and physical reports, saving time for the patient and medical staff.

Appointment Management

Patients can easily view upcoming appointments and request new appointments online without having to make multiple phone calls. They can also receive secure messages, alerts and reminders of appointments digitally saving time and resources and reducing the number of no-shows.

Find out more about your perfect Healthcare Solution.

Improving Healthcare is our mission. Making your job easier is our passion.

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